Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

Find quick answers to common questions about our products, fabric quality, orders, payments, shipping, returns, and customer support.

1. What products do you sell?

We offer a wide range of quality fabrics and ethnic wear, including fabrics, Men Kurta, Kid Kurta, and Women Blouses in different colors, designs, sizes, and styles.

2. How can I place an order?

You can select your desired product, choose the required size, color, or quantity, add it to your cart, and proceed to checkout.

3. Do you accept bulk and wholesale orders?

Yes. We welcome bulk, wholesale, reseller, boutique, and business orders. Please contact our support team for special pricing and availability.

4. How can I contact customer support?

You can contact us through the contact details provided on our website. Our team will be happy to assist you with product, order, shipping, and return-related questions.

5. What types of fabrics are available?

We offer various fabrics, including Silk, Art Silk, Chanderi, Georgette, Organza, Cotton, Calico, Raw Silk, Net, and other fashion and ethnic-wear fabrics.

6. Can I order fabric by meter?

Yes. Many of our fabrics are available by meter. Please check the product page for the available quantity and minimum order requirement.

7. Are fabric colors exactly the same as shown in thephotos?

We make every effort to display accurate colors. However, colors may appear slightly different due to lighting, photography, and individual screen settings.

8. Can I order fabric samples?

Sample availability depends on the product. Please contact us before placing your order if you require a fabric sample.

9. Is the fabric suitable for tailoring?

Yes. Our fabrics are suitable for various applications such as Kurta, Pajama, Blouse, Saree, Dresses, Ethnic Wear, and other fashion garments, depending on the fabric type.

10. Do you offer dyeable fabrics?

Yes. Selected fabrics are available in dyeable/white raw fabric options. Please check the individual product description for details.

11. What sizes are available for Men Kurta?

Our Men Kurta collection may include sizes from S to 5XL, depending on the style. Please refer to the product-specific size chart before ordering.

12. How do I choose the correct Kurta size?

Measure your chest, shoulder, waist, and preferred Kurta length and compare the measurements with the size chart provided on the product page.

13. Are Men Kurta suitable for festivals and weddings?

Yes. Our Men Kurta collection is suitable for Diwali, Eid, weddings, festivals, religious functions, parties, family events, and traditional occasions.

14. What fabric is used in Men Kurta?

Fabric varies by design. Product pages specify the material used, which may include Cotton, Silk, Art Silk, Chanderi, and other fabrics.

15. What sizes are available for Kid Kurta?

Kid Kurta sizes vary by age and product design. Please check the size chart on the individual product page before ordering.

16. Are Kid Kurta suitable for festivals?

Yes. Our Kid Kurta collection is designed for occasions such as Diwali, Eid, weddings, family celebrations, school functions, and traditional events.

17. How should I select the correct size for my child?

We recommend measuring your child's chest, shoulder, waist, and Kurta length and comparing the measurements with our size chart.

18. Can I order matching Kurta for father and child?

Selected designs may be available in coordinating styles or colors. Please check our collection or contact us for availability.

19. What types of Women Blouses do you offer?

We offer women's blouse styles in different fabrics, colors, patterns, and designs, suitable for sarees, festive wear, weddings, and special occasions.

20. How do I choose the correct blouse size?

Please measure your bust/chest, waist, shoulder, and blouse length and compare them with the size chart provided on the product page.

21. Can I wear these blouses with different sarees?

Yes. Many of our blouse designs are versatile and can be paired with different sarees. Please consider the color, fabric, pattern, and occasion when selecting a blouse.

22. Do you ship across India?

Yes, we provide shipping to serviceable locations across India.

23. Do you ship internationally?

International shipping availability depends on the product, destination, and applicable shipping requirements. Please contact us for international orders.

24. How long does delivery take?

Delivery time depends on your location, product availability, and shipping method. The estimated delivery date is generally shown during checkout.

25. Can I track my order?

Yes. Once your order is shipped, tracking information will be provided where applicable so you can monitor your shipment.

26. Can I return or exchange a product?

Return and exchange eligibility depends on the product and the applicable Return & Exchange Policy. Please review the policy before placing your order.

27. What should I do if I receive a damaged or incorrectproduct?

Please contact our customer support team as soon as possible after delivery and provide your order details and clear photographs/videos of the product and packaging so we can assist you.

28. Can I cancel my order?

Orders may be cancelled before they are shipped/processed, subject to our cancellation policy. Once an order has been shipped, cancellation may not be possible.

29. Can I change my shipping address after placing anorder?

Please contact us immediately if you need to change your shipping address. Address changes may only be possible before the order is processed or shipped.

31. Is Cash on Delivery available?

No, Cash on Delivery not available.

32. When will I receive my refund?

If your order qualifies for a refund, the refund will be processed according to our refund policy and the applicable payment method's processing time.

33. Do you supply fabrics to boutiques and retailers?

Yes. We work with boutiques, retailers, resellers, designers, manufacturers, and other businesses and can discuss bulk requirements.

34. Can I order large quantities of Kurta or Blouses?

Yes. Bulk orders are welcome, subject to stock availability and production requirements.

36. Can I contact you before placing a bulk order?

Absolutely. We recommend contacting our team before placing large orders so we can confirm availability, pricing, quantity, delivery timeline, and other requirements.

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